These are all the terms and conditions, policies, and fine print you don’t want to read, but should.
Our Terms and Policies
Terms and Conditions
One GigaByte Network (1-GB.NET) provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of One GigaByte Network (1-GB.NET) are subject to the following terms of service:
You agree to use all One GigaByte Network (1-GB.NET) services and facilities at your own risk. One GigaByte Network (1-GB.NET) specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall One GigaByte Network (1-GB.NET) be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold One GigaByte Network (1-GB.NET) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against One GigaByte Network (1-GB.NET), its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless One GigaByte Network (1-GB.NET) against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with One GigaByte Network (1-GB.NET)’s server.
One GigaByte Network (1-GB.NET) reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from One GigaByte Network (1-GB.NET)’s server. One GigaByte Network (1-GB.NET) shall be the sole judge of what violates this Policy.
At this time we bill monthly and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).
We accept Visa, Master Card, American Express, Discover Card. For webhosting plans we will setup your account without any paying. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
30 Days Money Back Guarantee does not apply to domain names, server products and/or VPS, or custom dedicated servers.
Chargebacks: One GigaByte Network (1-GB.NET) has a no tolerance policy for abuse. If you initiate a chargeback with your card provider, we will use every means to invalidate your request. If the disputed charge is for a domain name, your domain name will be forfeited to us and may be sold to replace disputed funds.
You may cancel your shared or managed hosting at any time. Your service will continue through your current billing cycle. Once your current billing cycle completes your plan will be terminated and all data removed.
If you want to cancel your dedicated server, you must give a minimum of 72 hours notice before the next billing period (usually the 1st of the month) to avoid being billed for the upcoming month. If you do give notice after the 72 hour periood, your service will be billed/charged as usual and contine through until the end of that next cycle.
All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended and my be assessed a $20.00 late fee. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.
We strive for the best uptime in the industry and offer a 99.9% uptime guarantee.If your shared or reseller server has a physical downtime that falls short of the 99.9% uptime guarantee, you may receive a credit on your account. (This uptime guarantee does not apply to planned maintenance.)
Users’ privacy is very important to One GigaByte Network (1-GB.NET). We are committed to safeguarding the information Users entrust to One GigaByte Network (1-GB.NET).
The Information We Collect
One GigaByte Network (1-GB.NET) collects personally identifiable information from Users through online forms for ordering products and services. We may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We use “cookies” to track how Users use our Web site.
How We Use Information
One GigaByte Network (1-GB.NET) may use personally identifiable information collected through our Web site to contact Users regarding products and services offered by One GigaByte Network (1-GB.NET) and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users’ experience with One GigaByte Network (1-GB.NET) and such affiliates, independent contractors and business partners. At no time will One GigaByte Network (1-GB.NET)’s database of users ever be sold to any entity for the purpose of marketing or mailing lists. Personal information will NEVER be sold or otherwise transferred to our business partners without your prior consent, except that we will disclose the information we collect to third parties when, in our good faith judgment, we are obligated to do so under applicable laws.
DoubleClick DART Cookie
.:: Google’s use of the DART cookie enables it to serve ads to your users based on their visit to One GigaByte Network (1-GB.NET) and other sites on the Internet.
CJ Affiliate by Conversant (formerly Commission Junction)
One GigaByte Network (1-GB.NET) has no access to or control over these cookies that are used by third-party advertisers.
24/7 Award Winning Support
Our 24/7 personalized support is an exclusive feature we offer to all our clients. Our customer service, sales, and support teams are prompt, efficient, insightful and most of all, helpful.
30 Day Money Back Guarantee
If you are not satisfied with our service for any reason, you may cancel and get a full refund within the first 30 days, no questions asked.
(does not apply to dedicated servers and domain names - per ICANN domains are non-refundable)