(916) 341-9710 | (407) 949-4684 sales@1-gb.net

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Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues and questions quickly and easily, getting you back to more important things, like relaxing on your new sofa binging anime.

Email

Info@1-gb.net

Phone

+1 (916) 341-9710

Phone

+1 (407) 949-4684

Address

Sacramento, CA USA

Support

Contact Our World Class Personal Support Team 24/7

Connect with a sales expert to find the best hosting solution. For help with mail, cPanel/WHM, DNS, BoldGrid, etc. Design services performed by our in-house professionals.

Call: (916) 341-9710
 Fla: (407) 949-4684

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F.A.Q.

Frequently Asked Questions

Do I need hosting?

Yes. Hosting is like renting space on the internet. You’ll need to purchase web hosting to hod your site's pages otherwise people won’t be able to access your website.

How much does hosting cost?

Hosting usually costs less than $100 per year. It can cost a lot more depending on your requirements or if it's managed. Hosting prices usually increase the more website visitors you have.

How long will it take to get to the first page of Google?

t depends. There’s no clear answer to this question as search engines change their requirements all the time. However, we have had clients get to the first page for their main keywords within 2 days of launching and we’ve had websites take 2–6 months for Google to show them on the first page.

However, there is no guarantee you will ever get to the first page of Google for your main keywords. Use best webmastering and SEO practices and you'll do well.

What does the term server uptime mean?

Server uptime is a term used to describe the amount of time that a web server is fully functional and online. When a server crashes or goes offline, all of the web sites hosted on it are also rendered useless until it the problem is repaired. Thus, server uptime is direct indicator of the reliability and consistency of a web hosting provider.

What is Shared Hosting?

Shared web hosting services are amongst the most popular types of web hosting, primarily because they are extremely affordable. Shared web hosting provides the plan holder with access to a small part of a web server that is used by hundreds of other web sites. These powerful web servers are split into partitions that are allocated to the web hosting customers. As a shared web hosting plan holder you have access to a set amount of server resources.

Shared hosting is a very unique web hosting type that usually costs less than any other kind of web hosting plan. Many webmasters get their first bit of web hosting experience by purchasing and using a shared web shoring plan.

What are the disadvantages of shared hosting?

Shared hosting also has many disadvantages. In fact, shared hosting has more disadvantage than any other kind of web hosting, simply because there are not as many server resources available to the webmaster. When web servers are shared by hundreds of web sites at the same time they begin to slow down. To uphold customer satisfaction web hosting providers have to keep strict restrictions in order to ensure optimal server functionality. In the process, many webmasters are limited in their ability to build larger, high traffic web sites.

What are domain names?

Domain names are much like VIN number of a vehicle, there are no two that are exactly the same. Its your "address" on the world wide web.

Domain names are the identity cards of the Internet, representing the face of each website. In basic terms, a domain name is simply the name of your web site. However, behind each domain name is a process that turns a local web address into a word or phrase that anyone can use to access your site from around the world. Domain name is a phrase or even just a word that people input in their browsers to be pointed directly to a specific web site.

How do I register a domain name?

The first thing you should do when you are ready to select a domain name is open an account with us. Once you have registered you will need to choose your domain name in the domain name register form and make sure it is available. The registrar will check your for your name and if its available register it to you (or say its unavailable and offer related name suggestions).

You can then log in to our control panel with your login information so that you may manage your domain, edit the name servers and other domain properties.

What is disk (storage) space?

Disk space is the amount of storage space allocated to your website, server or server partition, which can be used by your website. Having adequate disk space is very important because it directly affects the total size limits of your site or network of sites. If you want to continuously update your web sites with new content and steadily build your online empire, then you will definitely need a larger disk space storage allotment.

What is Bandwidth?

Web hosting bandwidth is the measurement of data being transmitted through your web server at a given period of time.

Having adequate bandwidth is very crucial to the success of your site because it will affect your site visitor's experience, especially when there are high traffic levels. Every visitor that views a page on your site is consuming bandwidth because they are downloading and uploading information to the web server. Thus, in order to accommodate high daily traffic levels you will need ample bandwidth. 

What is a Control Panel?

A Control Panel is a graphical user interface (GUI) to manage your website  hosting features and settings. Within your control panel you can upload and organize site content, manage domain name settings, schedule duties and much more. Whether you need comprehensive traffic analysis or a simple interface to check your emails, a good web hosting control panel (for example: cPanel) can do all of this and more.

An account Control Panel, allows you to manage your account with the hosting compNY. view and pay invoices, manage services, and other account features. It is also your doorway to support and the ticketing system.

What is a CMS (i.e. WordPress)

Content Management Systems (CMS) are comprehensive site management utilities that are becoming increasingly popular amongst webmasters. In the past, site management was a complex process that required advanced training, diligence, technical knowledge and internet experience. Now complete novices are building, organizing and maintaining large web sites with no formal training, and nothing more than a basic hosting account and something as easy as using WordPress.

Content management systems are literally revolutionizing the way the internet is being developed, by giving webmasters convenient access to tools and resources needed for efficient site administration. While some web site owners still code pages in HTML and upload files manually to their web server, it is becoming quite obvious that using a content management system is much easier and faster.

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If you are not satisfied with our service for any reason, you may cancel and get a full refund within the first 30 days, no questions asked.
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